Director of Product

Product · Toronto, Ontario
Department Product
Employment Type Full-Time
Minimum Experience Executive

The Product team consists of a product manager, product owner, agile project manager, digital ad operations manager, and data analyst, and is accountable for Mercatus’ product offering being a leader within the grocery retail eCommerce space. This high-performance team collaborates regularly with the technology, marketing, sales, finance, and customer experience teams to solve market problems. 

Reporting to the VP of Product, this role is accountable for the continued advancement of our best in class product offering, with solutions that are in alignment with our strategic objectives, market viability, economic considerations, and success criteria.

What You’ll Do:

  • Drive Mercatus’ product lifecycle from strategic planning, product roadmaps, and specifications of product requirements to launch
  • Demonstrate and set best practices and processes for Product, UX & Engineering to define, explore and solve product problems 
  • Collaborate with multiple internal, executive, and external teams to understand strategies, business processes, and priorities to inform product planning
  • Influence the executive team for the betterment of the product and company at large
  • Securing buy-in and alignment from leadership and the Executive Team
  • Empower those who implement solutions with what is required for success
  • Effective cross-department collaboration for the go-to-market success of product initiatives
  • Demonstrate thought leadership, both internally and externally, on the current state and prospective opportunity
  • Create innovative ways to contribute to the company’s growth, influence the executive team to align business objectives with opportunities, prioritize our roadmap, and set direction. 
  • Own cross-functional product development process from beginning to end, drive collaboration across teams, facilitate timely decision-making, driving product and delivery success.
  • Be the voice of the customer. Make data-driven decisions to prioritize product and engineering investments that will have the highest impact.
  • Establish key metrics to measure the impact of our product in the market and drive improvements.
  • Empower those who implement solutions with what is required for success
  • Inspire the team to deliver exceptional products, empower our people to take ownership and make decisions and grow both personally and professionally

What You Bring:

  • 7+ years of product management experience, and proven success in developing innovative products from concept to launch
  • A demonstrated ability to influence an organization through exceptional communication and interpersonal skills
  • Experience leading product strategy and roadmap across cross-functional teams with a track record of delivering product quality and reliability
  • A demonstrated ability to anticipate risks, navigate ambiguity, develop plans and successfully execute over multiple quarters
  • A passion for delivering excellence is demonstrated through ownership, accountability, and drive
  • A growth-mindset and a natural sense of curiosity with the ability to inspire creativity and innovation.
  • Leadership experience l in an environment with competing priorities, with a demonstrated ability to balance and prioritize complex product portfolios to drive impact and company growth 
  • A strong understanding of retail and eCommerce.
  • A love of learning, a constant drive for self-improvement, and a desire to help everyone grow and succeed
  • Compassionate leadership that cultivates a safe environment, nurturing each person’s potential and empowering the team to perform

Who We Are

The grocery industry is in a state of flux. Consumers are embracing technologies, devices, and services that make everyday tasks like shopping, cooking, and list-making quicker, easier, more fun, and more efficient. Mercatus empowers grocers to adopt this change driven by consumer demand, allowing them to grow with the evolving needs of today’s shoppers.  We create and build web and mobile applications exclusively for grocery retailers, helping them to extend their brand’s online presence, offer personalized experiences to their customers, and sell their products on the web. This is all done through one cohesive, enterprise-grade SaaS platform.

The Team

We’re not just helping grocery retailers grow, we’re helping more than 80 team members grow personally and professionally. The best thing about working at Mercatus is the people. We solve challenging problems every day. We’re scaling a company where people can build their work around their life, and not the other way around.

Flexibility and full autonomy mean you’re in the driver’s seat to create a schedule that works for you and your passions. We’re looking for people who will make our culture even better people who have a desire to collaborate and bring their unique creativity to the table. If that sounds like you, we’d love to hear from you.


What You’ll Get:

  • Competitive compensation & employee stock option plans
  • 100% company-paid benefits plan starting day one
  • Team Udemy account
  • Wellbeing programs to look after your mental and physical health, including a lifestyle & wellness spending account
  • Employee Referral program
  • Collaborative and supportive work environment
  • Fun (Virtual) Company socials and events to build strong relationships with your colleagues

Mercatus is committed to fostering a diverse, inclusive, and accessible work environment. Environment. We are proud to be an Equal Opportunity Employer and are committed to the principles of equal employment opportunity and non-discrimination. We welcome and celebrate differences because we believe a multitude of perspectives fosters innovation and will help us grow as a team and ultimately achieve our goals. Our culture is one of belonging in which each person is accepted and valued for their individuality. As such, if you require any accommodation during the recruitment process, please let us know so we can work with you to meet your needs.

We thank all of those who take the time to apply; however, only those short-listed will be contacted.

No unsolicited agency referrals, please.

Thank You

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  • Location
    Toronto, Ontario
  • Department
  • Employment Type
  • Minimum Experience